The role of mHealth & telehealth services during the pandemic

12 October 2020

As we were inching towards the year 2020, hoping for boundless digital transformations in the healthcare industry, the world came to a standstill with the COVID-19 pandemic.

The novel coronavirus has trembled the world, posing a lot of questions on our hygiene, healthcare systems, practices, and public health emergency. Ever since we witnessed the first trace of Covid-19 in Wuhan, China, the whole world is in a panic state. The novel coronavirus has caused adverse impacts on our day to day lives, healthcare systems, businesses, global economy, world trade, and lot more. Industries like healthcare, pharmaceuticals, tourism, information technology, and electronics have been the circumstance’s major victims.

The Pandemic’s Impact

It has roughly been ten months since the coronavirus announced its deadly arrival into our world. Though many countries now have started to recover from the Covid-19, the WHO’s COVID-19 Dashboard is still a worrying graph with 35,347,404 confirmed cases and 1,039,406 deaths reported till date.

Millions of people around the world are finding it very difficult to fight the COVID-19. From the time the World Health Organization had declared a public health emergency of international concern, several countries across the world have announced multiple lockdowns, restrictions, and stringent preventive measures to curb the spread of Covid-19. Public Health Systems and Healthcare organizations around the world are looking for new alternatives (technologies) to ensure their healthcare systems are easily accessible to society.

mHealth and Telehealth Services

This is exactly when the mHealth solutions and telehealth services come to the fore and aid in remote patient monitoring to fight the Covid-19. To a greater extent, the healthcare industry is now banking on the mHealth solutions, telehealth apps, and latest technological advancements to refrain the patients from unnecessary visits to the hospitals and eliminate the chances of being in contact with the outside world. From being the key trends in the past decade to indispensable solutions during the pandemic, mHealth & telehealth services now provide access to essential health services from your home’s comfort.

Essential Benefits of mHealth & telehealth services

mHealth & telehealth services      

The mHealth & telehealth services were of great help during the Covid-19 to broadcast the safety & preventive measures, help contact tracing, and constantly monitor Covid-19 symptoms. These services also help people be updated on all the latest Covid-19 news and announcements alongside providing access to emergency healthcare teams for timely assistance and support.

Thus, technology advancements (healthcare IT solutions) have played a crucial role in helping us to fight the pandemic and to have easy access to the healthcare systems. Apart from the mHealth & telehealth services, several other remote healthcare monitoring methods were feasible only because of the emerging technology inventions that go hand in hand with the healthcare industry.

The following graph depicts the WHO’s study on the adoption of mHealth initiatives and phases globally.

mhealth and Telehealth Services


Need for Digital Transformation

As the healthcare industry is shifting its focus to digital transformation, Public Health Services and Healthcare organizations leverage the latest technologies & healthcare IT solutions to offer better healthcare services. The technology transitions in the healthcare industry have continued to ameliorate over the years. With the current pandemic situation, healthcare leaders across the globe are banking on the mhealth and telehealth solutions to restructure the health service framework and offer enhanced care to patients.

The critical need for medical distancing among physicians and patients has completely changed the healthcare service model.  This has, in fact, led to the humongous demand ofmhealth& telehealth solutions that are highly efficient and cost-effective.

Be a part of the change

Don’t you think it’s the right time to step into digital transformation and redefine your service model? To be honest, technology transitions and healthcare systems are now inseparable; the need for a revamp in the healthcare service model has also become inevitable. So, it’s critically important to be a part of the change and improve your healthcare systems’ efficiency.

As a Microsoft Partner with more than two decades of experience in the industry, you can be well assured of our innovative healthcare solutions that would redefine your healthcare systems and add value to your business.

If you still feel something is stopping you from taking the big step, feel free to have a conversation with us anytime.

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