Our client is a huge non-profit organization that advocates child rights. The organization has a strong presence across several countries and is fast expanding its footprints.
The client had data residing across different systems and this made it incredibly difficult to manage data. They wanted to consolidate their customer inputs in a central application. The organization was also struggling with redundant processes which resulted in duplication of efforts.
PreludeSys team performed a preliminary assessment of the client’s org and realized they had Salesforce CRM, a fund raising app called Luminate Online and Informatica Cloud. PreludeSys decided to use Informatica to integrate all of client’s data and apps in a seamless manner to create a single customer input repository. Informatica guides and processes were migrated to Salesforce to create a central dashboard in Salesforce Lightning module. Once all integrations were completed, redundant tools and process duplications were identified and decommissioned.